{"id":1118,"date":"2015-10-29T14:39:57","date_gmt":"2015-10-29T18:39:57","guid":{"rendered":"https:\/\/whitebirchpaper.com\/fr\/sustainability\/quality-policy\/"},"modified":"2026-04-15T02:42:07","modified_gmt":"2026-04-15T06:42:07","slug":"politique-de-qualite","status":"publish","type":"page","link":"https:\/\/whitebirchpaper.com\/fr\/certifications\/politique-de-qualite\/","title":{"rendered":"Politique de qualit\u00e9"},"content":{"rendered":"<h2>D\u00e9vou\u00e9 \u00e0 la satisfaction de la client\u00e8le<\/h2>\n<p>La mission de Papiers White Birch est d\u2019offrir des produits de papier et de carton qui r\u00e9pondent aux exigences de nos clients tout en maintenant des op\u00e9rations durables et rentables. Notre accent sur la qualit\u00e9 va au-del\u00e0 de nos produits : il s\u2019\u00e9tend \u00e0 notre service \u00e0 la client\u00e8le, nos efforts de vente, notre processus de livraison et la qualit\u00e9 de nos installations. Afin d\u2019atteindre les normes de qualit\u00e9 que nous nous sommes fix\u00e9es, toutes nos op\u00e9rations s\u2019engagent aux directives suivantes :<\/p>\n<ul>\n<li>Utiliser des technologies et des mat\u00e9riaux optimaux pour fabriquer des produits qui r\u00e9pondent aux besoins de nos clients.<\/li>\n<li>Comprendre en tout temps les besoins de nos clients pour ainsi leur permettre d\u2019am\u00e9liorer leurs op\u00e9rations.<\/li>\n<li>D\u00e9finir, et mesurer les indicateurs et les objectifs de rendement de qualit\u00e9.\u00a0 \u00c9ffectuer des revues p\u00e9riodiques et les mises \u00e0 niveau n\u00e9cessaires pour s\u2019assurer que nous respectons ou d\u00e9passons les attentes de nos clients.<\/li>\n<li>Appliquer le syst\u00e8me de gestion de qualit\u00e9 ISO 9001 pour \u00e9viter la non-conformit\u00e9 aux sp\u00e9cifications des clients et favoriser l\u2019am\u00e9lioration continue de nos produits et de nos proc\u00e9d\u00e9s.<\/li>\n<li>Utiliser toutes les ressources de fa\u00e7on optimale et former les employ\u00e9s pour atteindre ces objectifs.<\/li>\n<\/ul>\n<h3>Syst\u00e8mes de gestion de la qualit\u00e9 et plus encore<\/h3>\n<p>Pour maintenir nos normes \u00e9lev\u00e9es en mati\u00e8re de qualit\u00e9, Papiers White Birch est conforme aux exigences de l\u2019Organisation internationale de normalisation ISO 9001 pour le syst\u00e8me de gestion de la qualit\u00e9. Ceci est une politique de l\u2019entreprise depuis longtemps : notre entreprise poss\u00e9dait la premi\u00e8re usine de papier journal en Am\u00e9rique du Nord \u00e0 obtenir la certification ISO pour la qualit\u00e9.<\/p>\n<p>Bien que ceci ne soit que la base de nos efforts de contr\u00f4le de la qualit\u00e9, nos usines travaillent ensemble pour l\u2019\u00e9valuation et l\u2019am\u00e9lioration continues des syst\u00e8mes et des technologies pour offrir \u00e0 nos clients le bon produit, fabriqu\u00e9 dans le bon environnement. \u00c0 partir du moment o\u00f9 une commande est pass\u00e9e jusqu\u2019au jour o\u00f9 elle est exp\u00e9di\u00e9e, nos employ\u00e9s travaillent de concert pour obtenir un produit fini de qualit\u00e9.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>D\u00e9vou\u00e9 \u00e0 la satisfaction de la client\u00e8le La mission de Papiers White Birch est d\u2019offrir des produits de papier et de carton qui r\u00e9pondent aux exigences de nos clients tout en maintenant des op\u00e9rations durables et rentables. Notre accent sur la qualit\u00e9 va au-del\u00e0 de nos produits : il s\u2019\u00e9tend \u00e0 notre service \u00e0 la [&hellip;]<\/p>\n","protected":false},"author":19,"featured_media":1004,"parent":1095,"menu_order":2,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-1118","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Politique de qualit\u00e9 | Papiers White Birch<\/title>\n<meta name=\"description\" content=\"Notre accent sur la qualit\u00e9 va au-del\u00e0 de nos produits : il s\u2019\u00e9tend \u00e0 notre service \u00e0 la client\u00e8le, nos efforts de vente, notre proc\u00e9d\u00e9 de livraison et la qualit\u00e9 de nos installations.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" 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